Description
Support Tickets for ID Card Printers
If you require support on a printer that you can’t handle, simply order a support ticket and leave it to the qualified printer engineers at The Printer Lab.
They’ll contact you to diagnose and hopefully resolve the problem.
If they’re unable to resolve the problem over the phone they’ll come back to you with a solution for repair.
Support is limited to 1 hour per support ticket ordered, between the hours of 9am and 5pm during UK working days with English speaking technicians only.
Please note once support is purchased we will email you for the support information:
- The name of the Contact Person our team needs to discuss the technical support with.
- Your telephone number and mobile number.
- The contact person email address.
- A brief description of the fault and the make and model of your ID Card Printer.